**WINTER UPDATE ON PANDEMIC PROTOCOL**

We’re still providing curbside service for the foreseeable future.

If you have an appointment with your pet(s) or are picking up a product, please TEXT the clinic at (207) 570-6192 once you arrive in our parking lot, to check in with us.

Include the following information in your text:

The primary name on your account here, your pet’s name(s) and the reason for your visit. Please include the make, model and color of your vehicle.

We will text you back to confirm that we have you checked in.

One of our exam technicians will be calling you to go over your pet’s history prior to bringing them in for their visit.

If you need to pick up your pet(s) medications or prescription foods, we ask that you give us a call or email, with at least 24 hours notice, so we have adequate time to make sure your pickup is ready for when you arrive. At that time, we can take payment over the phone so we can bring your order right out to you.

*You may still call into the clinic at (207) 947-6783, however we are experiencing a large volume of phone calls on a daily basis and when our three phone lines are in use an error message occurs that states that we do not have a voicemail setup. Please disregard this message and try your call again.

We understand that these are trying times and we really appreciate everyone’s patience and cooperation! 🙂